Frequently asked questions

Contact connexontario.ca or call their Mental Health Helpline at 1-866-531-2600.

We provide free access to a list of therapists and mental health professionals in Ontario. Search to find current listings of local therapists. We also have therapists with access to the Psychotherapy Matters Virtual Collaboration, where providers collaborate with medical doctors. Look for the PMVC icon on therapists’ profiles.

Psychotherapy Matters is free to search.
Our directory is confidential and anonymous, making it safe for anyone seeking support.

Our members include both publicly funded and private therapists, as well as clinics and community programs. Therapists may charge fees for their services; these may be covered by extended health benefits through your employer, or offered on a sliding scale to make care more affordable.

Psychotherapy Matters is free, anonymous, and confidential. You do not need to register or provide your name and email address in order to search for services that match your needs.

We do not directly provide counselling. We are an online resource to help you find a psychotherapist that best matches your needs and preferences.

Everyone! You can search for yourself or someone you care about.

We want you to be informed and aware. Always ask about credentials and registrations.

Regulated professionals:

• Must meet educational and ethical requirements of their College*.
• Are expected to keep up-to-date to maintain their qualifications.
• Have a disciplinary mechanism through the regulatory body.
• Must have malpractice insurance.
• Have a verification process through their College website to see if there have been complaints against the member.

* The word College is used here to describe a self-regulatory institution set up by Provincial law.

Psychotherapy Matters can provide general information and assist you to find a counsellor, therapist, or mental health service.

The Psychotherapy Matters website is currently only available in English but our therapist search does include information about the language proficiency of our member therapists and services.

At this time, our information is primarily focused on finding therapists in Ontario. The Psychotherapy Matters team will expand the focus to support mental health in Canada as resources allow.

• Addictions or drug abuse
• Anxiety or panic or obsessions
• Attention deficit
• Bipolar
• Childhood or adolescent difficulties
• Depression
• Eating disorder or weight problems
• Grief or bereavement or loss
• Personality concerns
• Physical symptoms or coping with illness
• Relationship problems
• Schizophrenia or psychosis
• Sexuality or sexual difficulties
• Sleep problems
• Suicidal or self-harm
• Trauma or stress

• Couple/relationship therapy
• Distance therapy (telephone or internet)
• Family therapy
• Group therapy
• Cognitive Behavioural
• Dialectical Behaviour
• Humanistic-Experiential
• Integrative or Eclectic
• Interpersonal
• Mindfulness based
• Motivational interviewing
• Psychodynamic
• Supportive

• Your therapist will adjust the cost of therapy based on your ability to pay or other considerations.

Our Become A Member page explains our membership package and the benefits of becoming a part of the Psychotherapy Matters online community. At this time, our membership is limited to therapists in Ontario. Our Blog is an excellent source of information for anyone interested in learning about mental health in Canada. If you have any further questions, please Contact Us.

Psychotherapy is sometimes called “talk therapy”. A trained therapist helps a client remove, change, or more skillfully cope with emotional issues, difficult behaviours, or stressful life situations.

Psychotherapy overlaps with counselling, guidance, coaching, and many educational programs. There are many specific types of psychotherapy. Throughout this site, you may click on ? to learn more about a particular modality or therapy.

The Psychotherapy Matters therapist list includes service providers that meet the criteria of the Ontario Psychotherapy Act (2007). This includes the following professions:

• Medical doctors
• Nurses
• Occupational Therapists
• Social workers
• Psychologists
• Psychotherapists and registered mental health therapists