Become a patient

Helping you feel better, faster

At Psychotherapy Matters, we understand that the journey to wellness can be challenging. In fact, one in six Canadians currently need mental health support, yet a third of them do not have access to the right care.

We’re ready to change that.

Psychotherapy Matters is a virtual care system that connects therapists and their clients with psychiatrists and family doctors. We provide timely access to psychiatric consultation, including assessment, diagnosis, and medication recommendations — from the comfort of your therapist’s office.

We ensure that you have the correct diagnosis, the right treatment for your needs, and access to the best care available. We are your healthcare navigator, mental health advocate, and second opinion service — all wrapped in one.

Do you need a psychiatrist?

When it comes to determining what kind of mental health care is right for you, it’s important to understand the unique roles and support provided by different types of mental health professionals:

Social Workers

A social worker may have a Bachelors, Masters or Doctorate degree in Social Work and are licensed to practice psychotherapy (also known as counselling or talk therapy). Unlike a Psychiatrist, they are not medically trained and cannot prescribe medications or make a clinical mental health diagnosis, but use a variety of evidence-based tools —  ranging from Cognitive Behavioural Therapy (CBT), to Mindfulness and beyond — to help their clients achieve mental wellness. Registered Social Workers are covered under most extended health insurance plans.


A Psychotherapist often has an undergraduate degree, as well as additional graduate level training to offer short or long term therapeutic support to those struggling with anxiety, depression and more. In Ontario, they have to belong to a professional regulatory college, the College of Registered Psychotherapists of Ontario (CRPO). Like a Social Worker, they are not medically trained and cannot prescribe medication, make a clinical mental health diagnosis or receive coverage under OHIP. Select extended health plans may offer coverage for Registered Psychotherapists.


Psychologists have a graduate degree in Psychology and can conduct mental health assessments and diagnostic testing, as well as develop individual treatment plans. They are not medically trained and cannot prescribe or monitor medications, but do access a variety of talk-based methodologies to support the individual, including: CBT, Dialectical Behaviour Therapy (DBT), Mindfulness and more. They are not covered by OHIP, but are often covered by standard employee benefit plans.


Psychiatrists are trained medical doctors, which means they can evaluate, diagnose, and treat mental health disorders and physical illnesses. They can also prescribe and monitor medications, such as antidepressants, if needed. There is a misconception that Psychiatrists only focus on medication as a treatment for mental health — the reality is that they are also trained experts in various types of psychotherapy, neuroscience, behavioural science, addiction and understanding the mind-body connection.

While these specialists do have differences, they share a common goal of improving the quality of life and mental well-being for patients and clients. Depending on your individual situation, you may benefit from the services of one, or a team of collaborative professionals. Talk to your healthcare provider or therapist to help you determine the best support for your needs.

Connecting you with a psychiatrist

Great mental health sometimes takes a team — and that’s exactly what we build for you.

Psychotherapy Matters supports your recovery through invaluable psychiatric consultations delivered by caring and dedicated psychiatrists. You benefit from a virtual diagnosis, medication recommendations/monitoring, and psychotherapy from the convenience of your therapist’s office. Working together, we make wellness achievable — and we bring it right to your desktop, tablet, or mobile device.

With over 1500 client consultations completed, 300 therapists in our community, and 10 psychiatrists on our team, we break down the barriers to great mental health.

Is Psychotherapy Matters a right fit for you?

Our simple quiz will help you determine if our Virtual Clinic is a fit for your current mental health needs.

If you answered ‘YES’ to one or more of the above questions, we can help. Contact us today to find out how we work with your therapist to provide quick access to a psychiatric consultation.

How does the Virtual Clinic work?

If you are struggling and need someone to talk to, Psychotherapy Matters can help.

1. Your doctor recommends psychotherapy (commonly known as “talk therapy”). They suggest you start with Psychotherapy Matters’ free online directory to help you find the right therapist. All of our therapists are members of our Virtual Clinic, which means they have access to a network of psychiatrists via secure video conferencing.

2. If you currently have a therapist who is not already a member, you can encourage them to reach out to Psychotherapy Matters to join our collaborative care platform.

3. If you and your therapist decide that you would benefit from a psychiatric consultation, we will arrange everything. You don’t have to wait months for an appointment or travel to a new office.

4. On consultation day, the psychiatrist joins you and your therapist via video conferencing. You’re happy that the therapist is there for support, and you can develop a treatment plan together. With your consent, the psychiatrist sends the plan to your family doctor and therapist, so that everyone is on the same page.

5. With our services, you quickly and easily get the support and collaborative care that you need. Psychotherapy Matters brings the right team together for better mental health.

“If family doctors and mental health professionals at every level worked together to optimize care and make it more readily available to all, we would have more successful outcomes for families.

I feel tremendous hope for the future of mental health care knowing that there are dedicated folk behind PMVC [Psychotherapy Matters’ Virtual Clinic] working to grow this service for families like mine.”

Lori Himsl, parent of a patient